ATTENTION: SECURITY FEATURE UPDATE
On December 16, 2024, we will be upgrading our online and mobile banking to improve security and make it more convenient for our members to access their account information. When you log into online or mobile banking for the first time on or after December 16th, you will be prompted to receive a phone call, email or text message. Using a phone number or email address from the user profile section of online or mobile banking, you will be provided with a 6-digit authentication code that you will need to enter before you will be granted access to your account information. If you are accessing your account information from a trusted device, you may elect to remember this device. The next time you log into your account from a device(s) that you have remembered, you will not be prompted again for a 6-digit authentication code for up to 6 months. If you do not access your account using online or mobile banking within a 6-month period, your access id will be automatically blocked for your protection. If you should access your account information from a different device for the first time or you have not yet remembered it, you will be prompted to receive a 6-digit authentication code.
On December 16th, you will no longer be presented with challenge questions when setting up your online access to account information or when accessing account information from an unknown device.
If you have not accessed your account information using online or mobile banking as of June 17, 2024 your digital banking access to online banking and/or mobile banking will be blocked and you will be required to contact the Texasgulf FCU to unblock your access id. If you do not access your account using online or mobile banking within a 6-month period, your access id will be automatically blocked for your protection. Remember, once you have set up account access for either online or mobile banking, your credentials are the same and will work for both digital banking services.
