Wharton County's Credit Union
You need Java to see this applet.
ELECTRONIC FUND TRANSFERS
Your rights and responsibilities

Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may not
apply to your account.  Please read this disclosure carefully because it tells you your rights and obligations for
the transactions listed.  You should keep this notice for future reference.

Electronic Funds Transfers Initiated by Third Parties – You may authorize a third party to initiate
electronic funds transfers between your account and the third party’s account.  These transfers to make or
receive payment may be one-time occurrences or may recur as directed by you.  These transfers may use the
Automated Clearing House (ACH) or other payments network.  Your authorization to the third party to make
these transfers can occur in a number of ways.  In some cases, your authorization can occur when a
merchant posts a sign informing you of their policy.  In all cases, the transaction will require you to provide the
third party with your account number and credit union information (ABA number or routing number).  This
information can typically be found on your check or draft as well as on a deposit or withdrawal slip.  Thus, you
should only provide your credit union and account information (whether over the phone, the Internet, or via
some other method) to trusted third parties whom you have authorized to initiate these electronic funds
transfers.  Examples of these transfers include, but are not limited to:
  • Preauthorized credits – You may make arrangements for certain direct deposits (such as U.S.
    Treasury Social Security or some employers payroll) to be accepted into your account(s).
  • Preauthorized payments – You may make arrangements to pay certain recurring bills from your
    account(s).
  • Electronic check conversion – You may provide your check or draft to a merchant or service
    provider who will scan the check or draft for the encoded credit union and account information.  The
    merchant or service provider will then use this information to convert the transaction into an electronic
    funds transfer.  This may occur at the point of purchase or when you provide your check or draft by
    other means such as by telephone, mail or drop box.
  • Electronic returned check charge – Some merchants or service providers will initiate an electronic
    funds transfer to collect a charge in the event a check or draft is returned for insufficient funds.
  • Internet Account Access – You may use the Internet to access your accounts to conduct the
    following:
  • View account summaries and transaction histories
  • Make withdrawals from your account(s)
  • Transfer funds between your accounts
  • Make recurring loan payments
  • Make stop payment requests
  • Use Bill Pay to pay other third parties
  • Credit Union Service Center – You may use any credit union in the Credit Union Service Center
    network to conduct the following:
  • Make deposits to your account(s) – subject to the credit union’s Funds Availability Policy
    NOT TEXASGULF FCU's.
  • Make withdrawals from your account(s) – may be limited
  • Transfer funds between your accounts
  • Make loan payments
  • Receive transaction summaries from your account(s)
  • Automated Telephone Account Access (Tele-Account 24/7) – You may use the automated
    telephone number to access your account(s) to conduct the following:
  • Make withdrawals from your account(s) – may be limited
  • Transfer funds between your accounts
  • Make loan payments
  • Receive transaction summaries from your account(s)
ATM Transactions – types of transactions, dollar limitations and charges – You may access your
account(s) [account(s) being the one account by which you are the primary or joint owner of – you cannot
access accounts with different primary members with the same card, a different card for each primary
account is required] by ATM using your  Visa® Check Card and personal identification number (PIN), to:
  • Get cash withdrawals from your share account & your share draft account
  • Visa® Check card withdrawal limit of $600.00 per day
  • You can make 6 withdrawals when using a non Texasgulf FCU owned terminal without being
    charged a fee in the same month
  • A $1.00 fee per withdrawal will be charged for using a non Texasgulf FCU owned terminal
    starting on your 7th withdrawal in the same month
  • If at anytime the Texasgulf FCU ATM system is down, you will be subject to a
    $200.00 maximum withdrawal limit per day until the system is restored.
  • Get balance information for your account(s)
  • You can make 6 withdrawals when using a non Texasgulf FCU owned terminal without being
    charged a fee in the same month
  • A $1.00 fee per inquiry will be charged for using a non Texasgulf FCU owned terminal starting
    on your 7th inquiry in the same month
  • Make transfers between your account(s)
  • You can make 6 transfers when using a non Texasgulf FCU owned terminal without being
    charged a fee in the same month
  • A $1.00 fee per transfer will be charged for using a non Texasgulf FCU owned terminal
    starting on your 7th transfer in the same month
Point of Sale – types of transactions, dollar limits and charges – You may use your Visa® Check card
to access your share draft account ONLY to purchase goods (in person, online or by phone), pay for services
(in person, online or by phone), get cash from a merchant, if the merchant permits, or from a participating
financial institution, and do anything that a participating merchant will accept –
please check with the merchant
what transactions you can conduct with your particular card
.  
You cannot access your share account.  The balance of your share draft account will be the only balance to
determine your limit for point of sales purchases or transactions.  Your share account balance will not be used
to determine your limit on your Visa® Check card.
  • Visa® Check card cash withdrawals cannot exceed $600.00 per day
  • Visa® Check card limit on purchases is balance in share draft account only
Currency Conversion – When you use your Visa® Check Card at a merchant that settles in currency other
than US dollars, the charge will be converted into the US dollar amount.  The currency conversion rate used to
determine the transaction amount in US dollars is either a wholesale market rate or the government-mandated
rate in effect the day before the processing date, increased by 1%.  The conversion rate in effect on the
processing date may differ from the rate in effect on the transaction date or posting date.
Advisory Against Illegal Use – You agree not to use your card(s) for illegal gambling or other illegal
purpose.  Display of a payment card logo by, for example an online merchant does not necessarily mean that
transactions are lawful in all jurisdictions in which the cardholder may be located.
Fees – We do not charge for direct deposits to any type of account or for preauthorized payments from any
type of account.  Except as indicated elsewhere, we do not charge for these electronic fund transfers.
ATM Operator/Network Fees – When you use an ATM not owned by us, you may be charged a fee by the
ATM operator or any network used (an you may be charged a fee for a balance inquiry even if you do not
complete a fund transfer).
Documentation
  • Terminal transfers – You can get a receipt at the time you make any transfer to or from your
    account using one of our automated teller machines or point-of-sale terminals.
  • Preauthorized credits – If you have arranged to have direct deposits made to your account at least
    once every 60 days from the same person or company, you can call us at 979-282-2300 or 979-578-
    9000 or toll free at 1-800-647-8428, or view your account online, or call the automated phone access
    (Tele-Account 24/7) at 1-888-409-8428 to find out whether or not the deposit has been made.
  • Periodic statements – You will get a monthly account statement from us for your share draft
    account and you will get a quarterly statement from us for your share account, share certificate, IRA
    share account, IRA share certificate, and any loan you may have with us.
Preauthorized Payments
  • Right to stop payment and procedure – If you have told us in advance to make regular payments
    out of your account, you can stop any of these payment by calling us or writing to us at the telephone
    number or address listed in this brochure in time for us to receive your request 3 business days or
    more before the payment is scheduled to be made.  If you call, we may also require you to put your
    request in writing and get it to us within 14 days after you call.
  • Notice of varying amounts – If these regular payments may vary in amount, the person you are
    going to pay will tell you, 10 days before each payment, when it will be made and how much it will be.  
    (You may choose instead to get this notice only when the payment would differ by more that a certain
    amount from the pervious payment, or when the amount would fall outside certain limits that you set)
  • Liability for failure to stop payment of preauthorized transfer – If you order us to stop one of
    these payments 3 business days or more before the transfer is scheduled, and we do not do so, we
    will be liable for your losses or damages.

FINANCIAL INSTITUTION’S LIABILITY
Liability for failure to make transfers
– If we do not complete a transfer to or from your account on time
or in the correct amount according to our agreement with you, we will be liable for your losses or damages.  
However, there are some exceptions.  We will not be liable, for instance:
  1. If, through no fault of ours, you do not have enough money in your account to make the transfer
  2. If you have an overdraft line and the transfer would go over the credit limit
  3. If the automated teller machine where you are making the transfer does not have enough cash
  4. If the terminal or system was not working properly and you knew about the breakdown when you
    started the transfer
  5. If circumstances beyond our control (such as fire, flood, natural or man-made disaster) prevent the
    transfer, despite reasonable precautions that we have taken
  6. There may be other exceptions stated in our agreement with you
Unauthorized Transfers
  • Consumer liability
    TELL US AT ONCE if you believe your card and/or PIN has been lost or stolen.  Telephoning is the best
    way of keeping your possible losses at a minimum.  You could lose all the funds in your account (plus
    your maximum overdraft line of credit).  If you tell us within 2 business days, you can lose no more
    that $50.00 if someone used your card and/or PIN without your permission.  If you believe your card
    and/or PIN has been lost or stolen, and you tell us within 2 business days after you learn of the loss or
    theft, you can lose no more than $50.00 if someone used your card and/or PIN without you
    permission.  
    If you do NOT tell us within 2 business days after you learn of the loss or theft of your card and/or
    PIN, and we can prove we could have stopped someone from using your card and/or PIN without your
    permission if you had told us, you could lose as much as $500.00
    Also, if your statement show transfers that you did not make, TELL US AT ONCE.  If you do not tell us
    within 60 days after the statement was mailed to you, you may not get back any money you lost after
    the 60 days if we can prove that we could have stopped someone from taking the money if you had
    told us in time.
    If a reasonable reason (such as a long trip or hospital stay) kept you from telling us, we may extend
    the time periods.
    Additional limit on liability for Visa® Check card – Unless you have been grossly negligent (i.e.
    giving your card and/or PIN to someone either in person, online or over the phone to make a
    transaction on your behalf, instead of making the transaction yourself) or have engaged in fraud, you
    will not be liable for any unauthorized transactions by your lost or stolen Visa® Check card.  This
    additional limit on liability does not apply to ATM card transactions or ATM transactions, to transactions
    using your PIN which are not processed by Visa®, or to commercial cards.

ERROR RESOLUTION NOTICE
    In case of errors or questions about your electronic transfers, call or write to us at the telephone
    number or address listed in the brochure, as soon as you can, if you think your statement or receipt is
    wrong or if you need more information about a transfer listed on the statement or receipt.  We must
    hear from you no later that 60 days after we sent the FIRST statement on which the problem or error
    appeared.  When calling or writing, please include the following information:
  1. Give us your name and account number
  2. Describe the error or the transfer you are unsure about, and explain as clearly as you can
    why you believe it is an error or why you need more information
  3. Tell us the dollar amount of the suspected error
    If you tell us orally, we may require that you send us your complaint or question in writing within 10
    business days of telling us.
    We will determine whether an error occurred within 10 business days (5 business days for Visa®
    Check card point of sale transactions and 20 business days if the transfer involved a new account)
    after we hear from you and will correct any error promptly.  If we need more time, however, we may
    take up to 45 days (90 days if the transfer involved a new account, a point of sale transaction, or a
    foreign-initiated transfer) to investigate your complaint or question.  If we decide to do this, we will
    give provisional credit to your account within 10 business days (5 business days for Visa® Check
    card point of sale transactions and 20 business days if the transfer involved a new account) for the
    amount you think is in error, so that you will have the use of the money during the time it takes us to
    complete our investigation.  If we ask you to put your complaint or question in writing and we do not
    receive it within 10 business days, we may not credit your account.  Your account is considered a
    new account for the first 30 days after the first deposit is made, unless each of you already has an
    established account with us before this account is opened.  We will tell you the results within three
    business days after completing our investigation.  If we decide that there was no error, we will send
    you a written explanation.  You may ask for copies of the documents that we used in our investigation.
    Visa® PIN-Less Debit Transactions
    Certain Visa® Check Card transactions that you make without using your PIN may be processed
    through a non-Visa® Debit network that offer the PIN-less service and my not be processed as Visa®
    transactions.  Any transaction made without using your PIN and that is not processed as a Visa®
    transaction might not include the consumer benefits provided by Visa® (such as zero liability, $50
    consumer loss cap, Visa® provisional credit policies and the chargeback and dispute resolution).

    TEXASGULF FEDERAL CREDIT UNION
    2101 N. FULTON ST.
    WHARTON, TX  77488

    Business days: Monday through Friday
    (excluding Federal holidays)

    Phone:        979-282-2300
    979-578-9000
    1-800-647-8428

    Tele-Account 24/7:        1-888-409-8428
  ®2010 - 2014 Texasgulf FCU              2101 N. Fulton St.   Wharton, TX  77488                                                         1313 West Loop, El Campo, TX  77437
                                                                    (979) 282-2300                                    Toll Free (800) 647-8428                          (979) 578-9000